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Mediarts is an independent, editorially run guide to online casinos for players in New Zealand. This page is a Contact page, not a support desk for any casino operator — see below for what we can and can't help with.
You can reach the editorial team at [email protected] for review corrections, data updates, partnership enquiries, or general feedback about the site. We read every message and typically reply within 2-3 business days; during busy periods it can take up to a week.
Mediarts is not a casino operator and does not process deposits, withdrawals, or account verification. If you have a dispute about your balance, a bonus, or a closed account, please contact the operator's own support team first, and if that doesn't resolve it, the regulator or independent dispute body named on that operator's licence page. We are not able to intervene in individual account or payout issues.
If you spot outdated information, a broken link, or an error in one of our reviews, tell us the page and the detail and we'll check it promptly.